tag:eventcord.statuspage.io,2005:/historyEventcord Status - Incident History2024-03-28T16:06:40-07:00Eventcordtag:eventcord.statuspage.io,2005:Incident/184152192023-09-11T00:44:37-07:002023-09-11T00:44:37-07:00/weeb command error<p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>00:44</var> MST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'> 6</var>, <var data-var='time'>17:45</var> MST</small><br><strong>Investigating</strong> - /weeb is returning an error, this is being looked into</p>tag:eventcord.statuspage.io,2005:Incident/180729632023-08-07T03:31:09-07:002023-08-07T03:31:10-07:00Migration to Azure<p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>03:31</var> MST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>01:31</var> MST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>01:30</var> MST</small><br><strong>Scheduled</strong> - Due to recent disruptions Eventcord is migrating to Azure to improve reliability.</p>tag:eventcord.statuspage.io,2005:Incident/179538432023-07-26T03:00:51-07:002023-07-26T03:00:51-07:00Data Resiliency Improvements<p><small>Jul <var data-var='date'>26</var>, <var data-var='time'>03:00</var> MST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>03:00</var> MST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>02:48</var> MST</small><br><strong>Scheduled</strong> - During an earlier migration it appears around a week of data was lost (7/16) due to data backup and resiliency failures. Improvements are being made to prevent such a case.</p>tag:eventcord.statuspage.io,2005:Incident/179497802023-07-24T17:15:09-07:002023-07-24T17:15:09-07:00General Maintenance<p><small>Jul <var data-var='date'>24</var>, <var data-var='time'>17:15</var> MST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>24</var>, <var data-var='time'>15:45</var> MST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>24</var>, <var data-var='time'>15:26</var> MST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:eventcord.statuspage.io,2005:Incident/179078252023-07-20T17:52:44-07:002023-07-20T17:52:44-07:00Bot Server Outage<p><small>Jul <var data-var='date'>20</var>, <var data-var='time'>17:52</var> MST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>19</var>, <var data-var='time'>21:07</var> MST</small><br><strong>Update</strong> - If you added the bot to your server during this outage and slash commands are not appearing, type "<@480889253165793290> setup slash" in a channel on your server Eventcord can access.</p><p><small>Jul <var data-var='date'>19</var>, <var data-var='time'>21:03</var> MST</small><br><strong>Monitoring</strong> - Connection was restored.</p><p><small>Jul <var data-var='date'>19</var>, <var data-var='time'>20:41</var> MST</small><br><strong>Identified</strong> - The server which hosts the bot had a power outage and has an internet outage. Due to this it is unable to operate currently. In addition, it is unable to migrate to the cloud due to a lack of a way to connect to cloud services. The bot will be brought back online once a method to migrate or a connection is established.</p>tag:eventcord.statuspage.io,2005:Incident/177358632023-07-01T01:41:20-07:002023-07-01T01:41:21-07:00Bot Error<p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>01:41</var> MST</small><br><strong>Resolved</strong> - The translation management service Eventcord uses appeared to deny the bot access to translation data. This has been resolved.</p><p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>22:31</var> MST</small><br><strong>Investigating</strong> - The bot spontaneously began reporting an error. The cause is currently unknown.</p>tag:eventcord.statuspage.io,2005:Incident/172723182023-05-16T18:21:17-07:002023-05-16T18:21:19-07:00Migration<p><small>May <var data-var='date'>16</var>, <var data-var='time'>18:21</var> MST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>16</var>, <var data-var='time'>17:59</var> MST</small><br><strong>Verifying</strong> - Migration complete, checking for issues. Please report any issues to the Discord.</p><p><small>May <var data-var='date'>16</var>, <var data-var='time'>17:21</var> MST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>16</var>, <var data-var='time'>17:19</var> MST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:eventcord.statuspage.io,2005:Incident/172233012023-05-11T19:13:13-07:002023-05-11T19:13:14-07:00Full outage<p><small>May <var data-var='date'>11</var>, <var data-var='time'>19:13</var> MST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>11</var>, <var data-var='time'>16:06</var> MST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:eventcord.statuspage.io,2005:Incident/171387872023-05-04T01:40:08-07:002023-05-04T01:40:08-07:00Dashboard outage<p><small>May <var data-var='date'> 4</var>, <var data-var='time'>01:40</var> MST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'> 4</var>, <var data-var='time'>01:24</var> MST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'> 3</var>, <var data-var='time'>19:42</var> MST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:eventcord.statuspage.io,2005:Incident/162408212023-02-26T14:00:17-07:002023-02-26T14:00:19-07:00Potential bot scheduled maintenance<p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>14:00</var> MST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>10:00</var> MST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>16:22</var> MST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:eventcord.statuspage.io,2005:Incident/161198782023-02-13T19:30:16-07:002023-02-13T19:30:17-07:00Server migration<p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>19:30</var> MST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>18:45</var> MST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>18:14</var> MST</small><br><strong>Update</strong> - Bot has been turned back on, database migration complete.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>17:01</var> MST</small><br><strong>Update</strong> - The bot and dashboard will be going offline temporarily to prevent database changes during database migration.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>14:30</var> MST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>03:52</var> MST</small><br><strong>Scheduled</strong> - Server migration will slowly be occurring during this time. This migration will hopefully increase reliability and overall system performance. The bot has already been migrated and is performing well. Services may become unavailable briefly during this timeframe.</p>tag:eventcord.statuspage.io,2005:Incident/160969932023-02-11T14:53:45-07:002023-02-11T14:53:45-07:00Bot hitting Discord Rate Limits<p><small>Feb <var data-var='date'>11</var>, <var data-var='time'>14:53</var> MST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>11</var>, <var data-var='time'>04:43</var> MST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results. The dashboard and API have been started again.</p><p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>21:39</var> MST</small><br><strong>Update</strong> - Testing potential issues: disabled of bulk slash command regeneration</p><p><small>Feb <var data-var='date'>10</var>, <var data-var='time'>21:05</var> MST</small><br><strong>Investigating</strong> - Unknown cause, issue began suddenly</p>tag:eventcord.statuspage.io,2005:Incident/160356092023-02-05T17:08:41-07:002023-02-05T17:08:42-07:00Server Maintenace<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>17:08</var> MST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>16:39</var> MST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>16:37</var> MST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:eventcord.statuspage.io,2005:Incident/158261132023-01-13T14:56:23-07:002023-01-13T14:56:24-07:00Server Connectivity Issues<p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>14:56</var> MST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>16:42</var> MST</small><br><strong>Update</strong> - Occasional issues still occurring, working to resolve</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>03:26</var> MST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>01:47</var> MST</small><br><strong>Investigating</strong> - The server running Eventcord was physically moved and is experiencing connectivity issues, degraded performance may occur</p>tag:eventcord.statuspage.io,2005:Incident/158158202023-01-11T01:53:51-07:002023-01-11T01:53:52-07:00Server Maintenace<p><small>Jan <var data-var='date'>11</var>, <var data-var='time'>01:53</var> MST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>23:00</var> MST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>21:39</var> MST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:eventcord.statuspage.io,2005:Incident/113463272022-10-04T09:16:13-07:002022-10-04T09:16:13-07:00Bot outage<p><small>Oct <var data-var='date'> 4</var>, <var data-var='time'>09:16</var> MST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>21:32</var> MST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:eventcord.statuspage.io,2005:Incident/113174412022-09-30T15:25:26-07:002022-09-30T15:25:27-07:00Catastrophic bot failure<p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>15:25</var> MST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>11:55</var> MST</small><br><strong>Investigating</strong> - The bot went offline as to an unknown error in the server running it. The server is currently inaccessible by the developer due to time and location constraints. In the coming days this will hopefully change. Sorry for the inconvenience. Being a free bot, the hardware the bot runs on isn't the best.</p>tag:eventcord.statuspage.io,2005:Incident/108422562022-08-16T20:00:00-07:002022-08-16T20:27:48-07:00Bot outage<p><small>Aug <var data-var='date'>16</var>, <var data-var='time'>20:00</var> MST</small><br><strong>Resolved</strong> - Bot had a fatal error which caused it to crash continuously. The issue has been resolved.</p>tag:eventcord.statuspage.io,2005:Incident/96914382022-04-02T16:26:17-07:002022-04-02T16:26:19-07:00Bot Lag<p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>16:26</var> MST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>01:21</var> MST</small><br><strong>Investigating</strong> - The issue is being investigated. An attempt to recover the bot was made, lag may still continue.</p>tag:eventcord.statuspage.io,2005:Incident/93943962022-02-27T00:11:49-07:002022-02-27T00:11:49-07:00Large outage<p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>00:11</var> MST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>21:27</var> MST</small><br><strong>Update</strong> - All components are operational except for the dashboard.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>20:45</var> MST</small><br><strong>Update</strong> - Database migrated, now migrating assets. Expect website and dashboard outages.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>20:02</var> MST</small><br><strong>Update</strong> - Database migration in progress, bot will be taken offline to prevent conflicts.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>19:09</var> MST</small><br><strong>Update</strong> - Bot restored, dashboard and API restoration in progress.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>19:44</var> MST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>19:28</var> MST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>23</var>, <var data-var='time'>18:17</var> MST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:eventcord.statuspage.io,2005:Incident/93861092022-02-22T16:00:00-07:002022-02-22T21:02:19-07:00Bot outage<p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>16:00</var> MST</small><br><strong>Resolved</strong> - The server hosting the bot ran into issues. The bot was migrated to remediate.</p>tag:eventcord.statuspage.io,2005:Incident/91079222022-01-20T20:38:25-07:002022-01-20T20:38:27-07:00Dashboard error<p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>20:38</var> MST</small><br><strong>Resolved</strong> - This incident has been resolved. The setup function of the dashboard no longer checks for mute permissions in channels due to the fix.</p><p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>19:48</var> MST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>21:21</var> MST</small><br><strong>Investigating</strong> - The leaderboard is working, but the dashboard is not.</p>tag:eventcord.statuspage.io,2005:Incident/85859372021-11-18T18:31:03-07:002021-11-18T18:31:04-07:00Dashboard error<p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>18:31</var> MST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>17:49</var> MST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'>18</var>, <var data-var='time'>16:36</var> MST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:eventcord.statuspage.io,2005:Incident/78706052021-08-30T01:16:05-07:002021-08-30T01:16:06-07:00Dashboard issue<p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>01:16</var> MST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>29</var>, <var data-var='time'>20:04</var> MST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:eventcord.statuspage.io,2005:Incident/77433292021-08-12T02:07:36-07:002021-08-12T02:07:36-07:00Update to support interactions<p><small>Aug <var data-var='date'>12</var>, <var data-var='time'>02:07</var> MST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>11</var>, <var data-var='time'>20:45</var> MST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>11</var>, <var data-var='time'>20:34</var> MST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>